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Tuesday, January 23rd 2018. 07:50:40

Shipping & Returns

What is your shipping policy?

We currently ship to the United States only. Shipping charges are calculated based on weight, size of shipment, and location. All orders are shipped via FedEx Home/Ground Delivery.

What is Red Fern Urns' Return Policy?

From My Kiln prides itself in providing you a beautifully handcrafted urn and we want you to be completely satisfied with your purchase. However, due to the singular and personal nature of each urn we cannot accept returns. Please make every effort to address any concern prior to purchase.

Damaged Shipment

All damaged products must be reported to Red Fern Urns within 3 days of delivery. All boxes and shipping materials must be kept. Use the administrator e-mail link under "Contact Us" to notify us of the damages. We will advise you how the claim will be handled.

Sales Tax

All Louisiana residents are subject to a 9% sales tax.

NOTICE: Shipping rates are for Continental US orders only. If you live outside of the Continental US please contact us for a shipping quote prior to placing your order